A friendly notice that we will have a price increase from the 1st July 2021. Please be sure to get in touch with our team if you have any questions.

Dog Hotels & Resorts at Pet Resorts Australia

Experience Premier Dog Hotels at Pet Resorts Australia

Welcome to Pet Resorts Australia, where we redefine the concept of dog boarding with our luxurious Dog Hotel & Resorts. Across Sydney, Southern Highlands, Central Coast, Brisbane, Townsville, and the Sunshine Coast, our facilities offer an unparalleled experience for your beloved canine.

A New Standard in Dog Boarding

At Pet Resorts Australia, we’ve elevated the standard for dog hotels. Our state-of-the-art facilities in Dural, Terrigal, Townsville, Samford, Eumundi-Noosa, Ingleside, and Southern Highlands are designed to provide the ultimate in comfort and care for your dog. Whether you’re in Sydney, Southern Highlands, Central Coast, Brisbane, Townsville, and the Sunshine Coast, our dog hotels are a sanctuary of relaxation and fun for your furry friend.

Tailored Luxury for Every Dog

Our dog hotels are not one-size-fits-all. We understand that each dog has its own unique personality and needs. That’s why our dog hotel services in Sydney, Southern Highlands, Central Coast, Brisbane, Townsville, and the Sunshine Coast are customised to ensure every pet feels at home, whether they crave playful interaction, peaceful solitude, or special care.

Beyond Basic Boarding

In our dog hotels and resorts, we go beyond basic boarding requirements. We offer spacious suites, engaging activities, gourmet dining, and ample socialisation opportunities. Our dog hotels are designed to provide a stimulating and joyful environment for your pet.

Uncompromised Safety and Care

At every one of our dog hotels and resorts, from Sydney to the Sunshine Coast, we prioritise the safety and well-being of our guests. With advanced safety measures, health protocols, and a team of passionate professionals, your dog’s safety and happiness are our top priorities.

Discover the Best in Dog Boarding

Choose Pet Resorts Australia for an exceptional dog boarding experience. Our Dog Hotel & Resorts offer more than just a stay; they deliver a memorable and enriching experience for your dog.

Pet Nannies

Highly trained staff and dedicated Pet Nannies

Playtime

Large outdoor yards and plenty of platytime

Premium Meals

Premium meals and room service options. We feed and recommend Royal Canin.

Package Enrichment

Relief of boredom and anxiety is paramount for our furry friends. With this in mind, we know how important it is to provide some much-needed stimulation to ensure all fur-babies in our care have an enjoyable stay. Check out our package enrichment options below and simply select your add-ons at the time of booking.

Activities

All guests have access to spacious play yards for daily exercise. Guests staying in our luxury rooms and suites also have access to their own private grassy courtyard. In addition, we do provide the option to add on a training session* or enriched playtime to keep your pet well entertained throughout their stay.
*selected resorts

Room Service

We feed and recommend Royal Canin. We also appreciate some dogs are used to being served other foods in addition to kibble so we have an extensive room service menu from which you can choose for your pampered pooch.

 Pet Postcards

We understand how hard it is to leave your precious fur-baby, which is why we offer Pet Postcards for our pet parents. Hear about what your pet has been up to, who their friends or favourite pet nannies are and how they have been eating. We will also include photos of them so you can rest easy knowing your pets are healthy and happy.

Select your resort to view pricing and secure your reservation!

Resort Locator
Peter
Peter
February 8, 2023.
Our 3 Spaniels - Lolli, Sammy and Luna - loved staying a Terrigal Pet Resorts. The Terrigal Team made sure they new everything about our furry kids to ensure they are safe & happy and sent us regular updates of their activities whilst we were away. The team is extremely friendly and my 3 babies just love them.
Patricia Bourke
Patricia Bourke
February 6, 2023.
It’s his home away from home Filled with genuine love and affection Always appreciate the wonderfully giving staff
Fiona Duignan
Fiona Duignan
February 4, 2023.
Our Dusty boy has just stayed for another 7 nights at the Terrigal Pet Resort. He enjoyed his time there and swimming in the pool. He has stayed there many times over the last 3 years and we have always found the staff caring and relaxed when dropping him off. We have also enlisted the training sessions with their trainers and this has helped with him being more relaxed around other dogs. When we pick him up he has always been clean and washed, very happy to see us and is also relaxed when he gets home. So we know he has been well cared for. Thankyou Terrigal Pet Resort!!
Millie Ryan
Millie Ryan
January 31, 2023.
Our dog Frankie always has the best time. All staff are so kind, caring and helpful. Wouldn’t trust anywhere else.
Emily
Emily
January 23, 2023.
Always great service, dogs happy and super clean :) Thank you!
Katie O’Brien
Katie O’Brien
January 23, 2023.
Our dog Wilson came home Happy clean and healthy - thank you Pet Resorts!
Sue Hall
Sue Hall
January 18, 2023.
Azzy and Tammy are frequent visitors to the Pet Resorts and just love it. As soon as they arrive they can't wait to get out of the car and go have fun. The staff know both Azzy and Tammy and their habits and really look after them so well. The photo's we get sent of their stay just shows how much fun doggies are having. Our dogs get excited to see us when we pick them up but you can tell they miss their doggie nannies etc as they just cuddle them when we leave. Totally recommend Pet Resorts Terrigal.
Joy Procter
Joy Procter
January 12, 2023.
Pet Resorts Terrigal was so good for our dog. She is an active breed and was catered for perfectly. Accomodation/Feeding/Activities and Staff excellent. She came home after 3 weeks like she'd never left home. Would definitely recommend!
Isaac McClure
Isaac McClure
January 12, 2023.
No issues

Why Choose Pet Resorts Australia for Your Dog Hotel Needs

Unmatched Luxury and Care in Dog Hotels

When it comes to choosing a dog hotel, Pet Resorts Australia stands out as the premier choice. Our commitment to providing unparalleled luxury and care for your canine companions sets us apart in the pet care industry.

 

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Tailored Experiences in Every Location

Personalised Attention: We tailor our services to meet the unique needs of each dog, ensuring a personalised experience that maximises their comfort and happiness.
Expert Care: Our team comprises experienced professionals dedicated to providing the best possible care. From playful activities to quiet relaxation, our dog hotels cater to every aspect of your pet’s well-being.

State-of-the-Art Facilities

Luxurious Accommodations: Our dog hotels in Sydney, Brisbane, and the Sunshine Coast feature luxurious accommodations, including spacious suites and private play areas, ensuring a comfortable and enjoyable stay for your pet.
Safe and Secure: Safety is paramount at our dog hotels. We employ rigorous safety protocols and have designed our facilities to ensure a secure environment for all our guests.

Beyond Just Boarding

Engaging Activities: Our dog hotels offer a range of activities to keep your pet engaged and entertained. From social play sessions to individual enrichment activities, we ensure your dog enjoys their stay to the fullest.
Health and Wellness: We prioritise the health and wellness of our guests. Regular health checks, nutritious meals, and exercise routines are integral parts of our dog hotel services.

A Reputation for Excellence

Trusted by Pet Owners: Our dog hotels are trusted by pet owners for providing exceptional care. Our reputation is built on years of delivering quality service and loving care to our furry guests.
Commitment to Satisfaction: We are committed to ensuring the satisfaction of both pets and their owners. Our goal is to make every stay at our dog hotels a positive and memorable experience.

Choose the Best for Your Pet

At Pet Resorts Australia, choosing the best means choosing a dog hotel that offers more than just boarding. It means choosing a place where your pet is treated with love, care, and respect.

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Services Offered in Our Dog Hotels

Comprehensive Dog Boarding Solutions

At Pet Resorts Australia, we offer a wide range of services designed to cater to the diverse needs and preferences of our canine guests. Each service is thoughtfully crafted to provide an enriching and enjoyable experience for your dog.

Luxurious Accommodations

Spacious Suites: Our dog hotels feature spacious, well-appointed suites that provide comfort and privacy for your pet. Each suite is designed to feel like a home away from home.
Outdoor Access: Many of our suites offer direct access to private outdoor areas, allowing your dog to enjoy the fresh air and sunshine in a safe and secure environment.

Personalised Care and Attention

Individual Care Plans: We understand that each dog is unique. Our experienced staff create individual care plans for each guest, ensuring their specific needs and preferences are met.
Professional Staff: Our team of pet care professionals are trained to provide the highest level of care and attention to your dog, ensuring they feel loved and pampered throughout their stay.

Fun and Engaging Activities

Playtime and Socialisation: We offer supervised play sessions where dogs can interact with each other in a safe and controlled environment. This is a great way for your pet to socialise and stay active.
Enrichment Activities: Our dog hotels provide a variety of enrichment activities designed to keep your dog mentally stimulated and engaged, such as puzzle toys, scent games, and agility exercises.

Health and Wellness Services

Nutritious Meals: We serve high-quality, nutritious meals that can be customised to meet any dietary restrictions or preferences your dog may have.
Wellness Checks: Regular health and wellness checks are conducted by our staff to ensure your pet remains healthy and happy during their stay.

Additional Services

Grooming: Our on-site grooming services include baths, haircuts, and nail trims, ensuring your dog looks and feels their best. This is only available at Dural PRA and Terrigal PRA.
Special Requests: We are happy to accommodate any special requests you may have, whether it’s a favourite toy, a specific feeding schedule, or any other needs your dog may have.

Dog Hotel Locations Across Australia

At Pet Resorts Australia, we take pride in offering luxurious dog hotel experiences at various prime locations. Each of our resorts is uniquely designed to provide the highest standard of comfort and care for your beloved pet. Explore our exceptional facilities and find the perfect retreat for your furry family member.

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Pet Resorts Australia Terrigal

Location: Just over an hour outside of Sydney, Terrigal is a state-of-the-art facility offering a luxurious stay for pets.
Features: Pets enjoy a supervised pool, open spaces for walking or playing, and professional grooming services. Luxury suites include TVs and human-sized beds.
Special Services: All-day pet nannies, premium meals, courtyard play, and health monitoring ensure a pampered experience.
Tours: Available between 11am -2pm by appointment, offering a chance to explore the resort’s amenities. Excluding NSW School Holiday periods.

Find out more about Pet Resorts Australia Terrigal

Pet Resorts Australia Dural

Location: A 45-minute drive from inner Sydney, Dural offers a country charm experience for pets.
Features: Wide-open spaces, a purpose-built training facility, and professional grooming services.
Special Services: Courtyard play, outdoor recess, trampoline beds, and soothing music for relaxation.
Tours: Available between 11am – 2pm by appointment, excluding NSW School Holiday periods.

Find out more about Pet Resorts Australia Dural

Pet Resorts Australia Ingleside

Location: Situated 45 minutes from inner Sydney, near the Northern Beaches, offering a country charm experience.
Features: The resort boasts plenty of outdoor space for play, fresh ocean air, and a secluded location for a peaceful stay.
Special Services: All-day pet nannies, daily social enriched playtime, trampoline beds, soothing music, in-room dining with fresh water, health monitoring, and on-call vet services.
Accommodations: Luxury suites with amenities such as reverse cycle air conditioning and televisions for entertainment.
Tours: Available between 11am – 2pm by appointment, excluding NSW School Holiday periods.

Find out more about Pet Resorts Australia Ingleside

Pet Resorts Australia Southern Highlands

Location: Set in a beautiful property in the Southern Highlands, offering a country setting for pets.
Features: The resort is custom-built with large outdoor spaces for pets to enjoy, providing a perfect blend of comfort and natural beauty.
Special Services: Includes all-day pet nannies, premium meals, daily outdoor recess, trampoline beds, soothing music, in-room dining with fresh water, health monitoring, and on-call vet services.
Accommodations: Luxury amenities such as couches, blankets, television, and reverse cycle air conditioning ensure a comfortable stay.
Tours: Encouraged by appointment only, allowing pet owners to experience the resort’s serene atmosphere and exceptional facilities. Excluding NSW School Holiday periods.

Find out more about Pet Resorts Australia Southern Highlands

Pet Resorts Australia Samford

Location: Nestled in the beautiful Samford Valley, Brisbane, offering a serene and spacious environment for pets.
Features: The resort provides large outdoor spaces for pets to enjoy the sunshine and fresh air, along with professional grooming services.
Special Services: Includes all-day Pet Nannies, premium meals, daily outdoor recess, enriched playtime, trampoline beds, soothing music, in-room dining with fresh water, health monitoring, and on-call vet services.
Accommodations: Comfortable air-conditioned rooms with bedding, ensuring a relaxing stay.
Tours: Encouraged by appointment only, allowing pet owners to explore the resort’s amenities and tranquil atmosphere. Excluding QLD School Holiday periods.

Find out more about Pet Resorts Australia Samford

Pet Resorts Australia Eumundi-Noosa

Location: Set amongst the rolling hills of Eumundi, this 15-acre property offers a premium pet accommodation experience.
Features: Spacious play yards, a custom-built commando course, and a splash park. Luxury Destination Suites provide an ultimate stay.
Special Services: Enriched playtime, trampoline beds, soothing music, and in-room dining with fresh water.
Tours: Encouraged by appointment only, showcasing the resort’s tranquil atmosphere and North Queensland charm. Excluding QLD School Holiday periods.

Find out more about Pet Resorts Australia Eumundi-Noosa

Pet Resorts Australia Townsville

Location: Surrounded by secluded tropical gardens, offering a relaxed and tranquil atmosphere.
Features: Premium pet accommodation including luxury suites, a swimming pool, and a state-of-the-art cattery.
Special Services: Outdoor recess, enriched playtime, swimming pool sessions, and luxury bedding.
Tours: Available between 9:00am – 10:00am by appointment only, excluding QLD School Holiday periods.

Find out more about Pet Resorts Australia Townsville

Benefits of Staying at Our Dog Hotels

Enhancing Your Dog’s Experience with Luxury and Care

At Pet Resorts Australia, our Dog Hotels across Sydney, Brisbane, and the Sunshine Coast offer more than just accommodation; they provide a range of benefits that enhance the well-being and happiness of your furry friend.

Comfort and Luxury

Premium Accommodations: Our dog hotels feature luxurious suites with comfortable bedding, climate control, and private outdoor areas, ensuring a relaxing and enjoyable stay.
Home Away from Home: We strive to create a home-like atmosphere where your dog can feel secure and loved, reducing any stress or anxiety associated with being away from home.

Health and Well-being

Nutritious Meals: Our dog hotels serve high-quality, nutritious meals tailored to meet the dietary needs and preferences of each guest.
Regular Exercise: We provide ample opportunities for physical activity, including playtime in our spacious yards and walks, to keep your dog fit and healthy.

Socialisation and Fun

Safe Social Interaction: Dogs enjoy supervised play sessions with other guests, promoting healthy socialisation and providing a fun and stimulating environment.
Enrichment Activities: Our dog hotels offer a variety of enrichment activities, such as puzzle toys and agility courses, to keep your dog mentally engaged and entertained.

Safety and Security

Professional Supervision: Our experienced staff are always on hand to ensure the safety and well-being of every guest.
State-of-the-Art Facilities: Our dog hotels are equipped with advanced security measures, including surveillance systems and secure fencing, to provide a safe and protected environment.

Peace of Mind for Pet Owners

Trusted Care: Knowing that your dog is in a safe, caring, and enriching environment provides immense peace of mind while you are away.
Regular Updates: We keep pet owners informed about their dog’s stay, offering updates and insights into their daily activities and overall well-being.

Experience the Difference

Choose Pet Resorts Australia’s Dog Hotels for an experience that goes beyond traditional boarding. Our commitment to luxury, care, and the overall happiness of your pet ensures a memorable stay for your furry family member.

dog-hotel-pet-resorts-australia

Safety and Health Protocols at Pet Resorts Australia’s Dog Hotels

Prioritising the Well-being of Your Furry Family Member

At Pet Resorts Australia, the safety and health of your pet are our top priorities. We adhere to strict protocols to ensure the highest standard of care for your beloved dog.

Comprehensive Health and Safety Measures

Vaccination Requirements: We require all dogs to have up-to-date vaccinations to ensure the health and safety of all our guests.
Regular Health Checks: Our trained staff conduct regular health checks to monitor the well-being of each dog and address any health concerns promptly.

Maintaining a Hygienic Environment

Sanitisation Practices: Our facilities are cleaned and sanitised regularly using pet-safe products to maintain a hygienic environment.
Grooming Services: Selected resorts offer grooming services, including baths and nail trims, to keep your dog clean and comfortable during their stay.

Ensuring Safety and Security

Supervised Playtime: All play sessions are supervised by our experienced staff to ensure safe and positive interactions among our canine guests.
Secure Facilities: Our dog hotels are designed with safety in mind, featuring secure fencing and surveillance systems to provide a safe environment.

Emergency Preparedness

Veterinary Support: We have established protocols for emergency situations, including access to veterinary care to ensure prompt medical attention when needed.
Staff Training: Our staff are trained in pet first aid and emergency response, equipping them to handle any situation with professionalism and care.

Nutritional Care

Customised Meals: We provide nutritious meals tailored to the dietary needs of each dog, ensuring they receive balanced and wholesome nutrition during their stay.
Hydration: Fresh water is available at all times to keep your pet well-hydrated.

Peace of Mind for Pet Owners

Our comprehensive safety and health protocols are designed to give you peace of mind, knowing that your pet is in a safe, caring, and professional environment. At Pet Resorts Australia, we treat your pet as if they were our own, ensuring they receive the best possible care.

Pricing and Packages at Pet Resorts Australia’s Dog Hotels

Tailored Options for Every Budget

We understand that every pet owner has different needs and budgets. That’s why we offer a variety of pricing options and packages at our Dog Hotels in Sydney, Brisbane, and the Sunshine Coast, ensuring that you can find the perfect fit for your furry friend and your wallet.

Dog Hotel Pricing

Flexible Rates: We offer competitive pricing for our luxurious dog hotel accommodations. Our rates are designed to provide flexibility and value for our clients.
Package Deals: For extended stays or frequent visitors, we offer packages that provide savings over individual day rates. These packages are ideal for pet owners who utilise our services regularly.

Specialised Care Packages

Puppy and Senior Dog Care: Special rates are available for puppies and senior dogs, acknowledging their unique care requirements.
Additional Services: We offer add-on services such as grooming, training sessions, and room service to enhance your pet’s hotel experience.

Accommodation Options

Variety of Suites: Our dog hotels offer a range of accommodation options, from standard suites to luxury suites with additional comforts and amenities.
Customisable Stays: We can tailor your pet’s stay based on their needs and your preferences, ensuring a personalised experience.

Transparent Pricing

No Hidden Fees: Our pricing is transparent, with no hidden fees. We believe in providing clear and upfront information about all our rates and services.
Seasonal Rates: Please note that our rates may vary during peak seasons such as holidays. We recommend booking in advance during these times.

Customisable Packages

Tailored to Your Needs: We understand that every pet is unique. Our team is happy to work with you to create a customised package that meets the specific needs of your pet.

Explore Our Pricing and Packages

For a detailed breakdown of our pricing and to explore the various packages we offer, please click the link to the appropriate facility below. Our friendly staff are also available to answer any questions and help you choose the best option for your pet.

Dural Pricing Ingleside PricingSouthern Highlands PricingTerrigal PricingTownsville PricingEumundi-Noosa PricingSamford Pricing

A Day in the Life at Our Dog Hotels

Experience a Day of Luxury and Fun

At Pet Resorts Australia’s Dog Hotels, every day is an adventure filled with care, comfort, and enjoyment. Here’s a glimpse into what a typical day looks like for a dog staying at our luxurious facilities.

Morning: A Warm Welcome and Playtime

Greeting and Settling In: Each morning begins with a warm welcome from our caring staff. We take time to ensure each dog feels comfortable and ready for the day ahead.
Outdoor Fun: The morning is filled with outdoor play in our spacious play areas. Dogs enjoy activities like fetch, exploring, and socialising with their furry friends.

Midday: Relaxation and Individual Attention

Rest: After a morning of fun, dogs enjoy a calm rest period. This downtime is essential for their well-being and helps manage energy levels.
Personal Care: During this time, our staff provide individual attention, offering cuddles and personalised care to each guest.

Afternoon: Engaging Activities and Play

Tailored Activities: The afternoon brings more playtime, tailored to the preferences and energy levels of each dog. This includes group play or individual activities, ensuring every dog enjoys their time.
Mental Stimulation: We also offer enrichment activities to keep your dog mentally stimulated and engaged.

Evening: Dinner and Winding Down

Dinner Time: As the day winds down, dogs are served a nutritious meal, catering to their dietary needs. Dogs are typically fed once a day, unless specifically requested.
Relaxation: The evening is a time for relaxation, preparing dogs for a peaceful night with soft music and comfortable bedding.

Night: Restful Sleep

Comfortable Accommodations: Dogs retire to their suites for a restful night’s sleep, ensuring they are refreshed and ready for another fun day.

Safety and Supervision Throughout the Day

Continuous Monitoring: Our trained staff are always present, ensuring the safety and well-being of every dog in our care.
Health Checks: Regular health checks are conducted to ensure all dogs are feeling their best.

Experience the Difference

We invite you to bring your dog to experience a day filled with luxury, care, and love. It’s not just a service; it’s a community where your dog can thrive and enjoy every moment.

Book a Stay at our Dog Hotels

FAQs About Pet Resorts Australia’s Dog Hotels

We understand that entrusting your beloved pet to a dog hotel comes with many questions and considerations. We aim to provide clear and comprehensive answers to the most commonly asked questions by our pet parents.

What are the vaccination requirements for dogs staying at the hotel?
– Answer: We require all dogs to be up-to-date with their vaccinations, including protection against common canine diseases, to ensure the health and safety of all our guests.

Can I visit the dog hotel before booking a stay for my dog?
– Answer: Absolutely! We encourage tours of our facilities by appointment. This allows you to see where your dog will be staying and meet some of our staff.

How do you accommodate dogs with special needs or medical conditions?
– Answer: We have trained staff who can cater to dogs with special needs or medical conditions. We ask that you discuss any specific requirements with us in advance so we can provide the best care possible.

What is the staff-to-dog ratio at your dog hotels?
– Answer: We maintain a healthy staff-to-dog ratio to ensure each dog receives adequate supervision and care. The exact ratio varies depending on the number of dogs and their needs.

Do you provide food, or should I bring my dog’s food?
– Answer: We provide nutritious and balanced meals, but you are welcome to bring your dog’s food, especially if they have specific dietary requirements. There is a corkage fee for providing your own food, unless there is a medical reason for it.

What activities will my dog participate in during their stay?
– Answer: Dogs enjoy a variety of activities, including playtime in our spacious yards, socialisation with other dogs, and rest periods. We also offer enrichment activities for an extra charge.

Additional Questions and Concerns

Personalised Queries: If you have more specific questions or concerns, our friendly staff are always available to provide personalised answers and guidance.
Contact Us: Feel free to reach out to us via phone, email, or in person at any of our locations.

How to Book Your Dog’s Stay at Pet Resorts Australia’s Dog Hotels

Simple Steps to a Luxurious Stay for Your Pet

Booking a stay for your dog is a straightforward process. We’re here to guide you through each step, ensuring a smooth and enjoyable experience for both you and your furry friend.

Step-by-Step Booking Process

1. Initial Enquiry: Reach out to us via phone, email, or through our website to express your interest in our dog hotel services. Our friendly staff will provide you with all the necessary information and answer any questions you may have.

2. Visit and Tour: We encourage you to schedule a visit to your preferred Pet Resorts Australia location. This allows you to see our facilities firsthand, meet our staff, and get a feel for the luxurious environment your dog will enjoy.

3. Health and Vaccination Records: Provide up-to-date health and vaccination records for your dog. This is crucial for the safety and well-being of all our guests.

4. Discuss Your Dog’s Needs: Let us know about your dog’s personality, preferences, and any special requirements they may have. This helps us tailor their stay to ensure maximum comfort and enjoyment.

5. Choose Accommodation and Services: Select from our range of accommodation options and additional services, such as grooming or special treats, to customise your dog’s stay.

6. Finalise Booking: Once all details are confirmed, and you’re satisfied with the arrangements, we’ll finalise the booking. You’ll receive all the necessary information about your dog’s stay and what to expect.

Making the Transition Smooth

Trial Stays: Consider starting with a short trial stay to help your dog adjust to the new environment and routine.
Stay Updated: We can provide regular updates on your dog’s stay, including photos and stories, so you can see how much fun they’re having.

Ready to Book Your Dog’s Luxurious Stay?

Booking with us means choosing a place where your pet is treated with the utmost care and luxury. Start the booking process today and give your dog the gift of a memorable and enjoyable stay.

Book Your Dog’s Stay Today

Connect with Pet Resorts Australia’s Doggy Daycare

At Pet Resorts Australia, we are always here to assist you with any queries or concerns you may have about our doggy daycare services. Whether you’re ready to enrol your dog or just need more information, our team is eager to help.

Get in Touch with Us

Send an online Enquiry through this website. Fill out an enquiry form, and we’ll get back to you as soon as possible.

Visit Our Locations

– Schedule a Tour: We welcome you to visit any of our locations for a tour. See our facilities, meet our team, and experience the environment your dog will enjoy.
– Find a Location Near You: With multiple locations across Australia, find the one most convenient for you and your pet.

Stay Connected

– Social Media: Follow us on social media to stay updated on news, events, and stories from our daycare centres. Join our community of pet lovers and share your own experiences.
Instagram | TikTok | Youtube

– Newsletter: Sign up below for our newsletter to receive regular updates, tips, and special offers directly to your inbox.

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Important Information

Before Check-in

Upon booking with us we require 40% of the total estimated booking fee paid within 7 days. The remaining 60% of your booking fee needs to be finalised on check-in. Once you have made a booking, we’ll email your pet’s full itinerary and details. Meanwhile, there are just a few things you need to do before your pet’s holiday.

Before arriving at Pet Resorts Australia all pets must be vaccinated. Just like people need to be vaccinated before traveling to some countries all pets that stay with us need to be vaccinated too. Your dog must have a current yearly Canine 5 (C5) vaccination administered at least 14 days before check-in. This vaccine covers Distemper, Hepatitis, Parvo virus, Parainfluenza (flu) and Bordetella bronchiseptica (Bronchitis). This helps ensure your pet’s safety and wellbeing. You will need to show the vaccination certificate from your vet on the day you leave your pet with us or prior to if you prefer. Please do not leave vaccinations to the last minute, as they mostly take up to 14 days to take effect.

In addition, all pets must have flea and tick treatment prior to their stay. Fleas and ticks are not only a nuisance, they can be very uncomfortable for all animals and potentially make them very sick. Pet Resorts Australia highly recommends and prefers Advantix. For a small fee, we can apply the product to your dogs: $21.00 for small dogs / $26.00 for large dogs. This product protects your pet for 14 days. We do not accept flea or tick collars for dogs.

When you Check-in

When you arrive, please make sure you keep your dog on a lead at all times (even if your dog does not usually wear a lead). This is essential for the well-being of all our guests, big and small.

All fees are payable on arrival at the resort so please be ready to make payment when you arrive.

In addition to your pet’s Current Vaccination Certificate and ensuring your pets are tick and flea treated, we will also require contact Phone Numbers and Emails, in case of emergency or any questions we might have. We also will require details of special medication, along with enough medication to last the duration of your pet’s stay ($5.00 fee per administration).

Please also let our friendly receptionists know of any relevant characteristics your pet may have. e.g behavioural problems / fence climbers / persistent barking / special diets / phobias (lightning or storms etc) / fear biting / past or persistent medical problems / medications,/ dietary requirements/ serious conditions.

Leaving your four-legged best friend isn’t always easy! To make it easier for you both, try to say your goodbyes at home, and allow your pet to settle in as quickly as possible. Our friendly Pet Nannies will look after your pet as if they are their own, and help them quickly get used to their holiday destination!

Note: we reserve the right to refuse entry to un-desexed pets. Females in season cannot be accommodated and will need to be discussed with the Resort Manager. For more information please call reception.