About Us

Have peace of mind while you're away

When you book your pets at Pet Resorts Australia, you will have peace of mind that your pet is happy, healthy and having fun at Australia’s best pet care facility.

Your pets will be looked after by a team of professional animal lovers, who will always go the extra mile to make your pets smile.

Vision Statement

To be considered the most trusted, team of pet care professionals across Australia.

Mission Statement

To provide pets a safe, enriched environment to stay, play and relax in, while being supported by a network of passionate pet care professionals.

Our Values

The core values that define Pet Resorts of Australia’s way of working are:

Exceptional Service – We understand that value can be created with every encounter and this is reflected in our superior standard of service

Integrity – We are honest and straightforward in our interactions with our clients, their families and the communities in which we operate

Passion – Our passion is serving our guests. Our commitment is delivering on our brand promise in everything we do and everything we stand for

Respect – We respect the objectives of our clients and the value of our guests

Teamwork – We bring our individual expertise, creativity and passion for animals together. Each one is a crucial link to the chain of our success. This sets us apart and is the essence of the Pet Resorts of Australia way